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Restrictions meaning have to do everything a certain way, can’t pick and choose at all, even if Doris hits you with her walking stick because you look like her old piano teacher you can’t just abandon her on the loo and hide in the staff Room, you obviously try to avoid the walking stick….in McDonalds you could ask someone else to serve, but when you are meant to have 11 staff and you only have 8 for 44 service users and 4 of those are 1:1 leaving the other 4 to toilet, feed, serve food, serve drinks, do meds (that’s 2 people one to dispense one to run meds) and write reports, food observations drink observations then bathe dry put to bed set the bed alarms (pads by side of bed incase Doris goes wandering) tbf McDonalds a lot easier than care and you need a lot less legal stuff (dbs, nvq or care certificate, CoSSH, care plans, moving and handling)