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Thanks.  After six years in the army, I knew what "doing things in a certain way" meant.  Today - in civvy street - job after job job has become

'academia-ised' - possibly thanks to Balir's absurd idea that half of secondary school leavers are educationally and intellectual suited to university level three and four year courses, and that half the jobs in the country need degree-level applicants.  Hence the claim that the person asking, "Do you want fries with that?" will quite likely have BA or BSc after his or her name.  But not be able to change a washer on a  tap in a kitchen. 

The lack of people willing to work in care homes may be down to the way  job expectations have changed in general.  With large numbers of British people unemployed, it is eastern Europeans who are prepared to do many of the 'dirty jobs'.  People living longer means more in care homes and for longer.  Families caring for their old folk at home is no more the norm.  One council is lacking funding to continue home visits and wants people to move into care homes.  The idea that somehow every need can be met does not help.  Perfection is seldom seen in this world.